- How do I know what the Bay Center’s policies are?
- What are the hours of the convention?
- How will I know what’s happening at Pensacon?
- Do you have a mobile app?
- How do I purchase a pass?
- Will passes sell out?
- How much are passes? Will prices go up?
- Will passes be available to purchase at the door?
- When will pre-sales be cut off?
- Where and when can I pick up my pass?
- What do I need to bring to pick up my pass?
- Can I pick up my day pass the day before?
- Which venues does my pass allow entry to?
- Is Friday included in my weekend pass?
- Is my pass transferable to my friend or family member?
- Is Pensacon a family friendly event?
- Stroller Policy
- What is the campus approach?
- Do local hotels give discounts for Pensacon?
- Do I have to wear a costume to attend Pensacon?
- What happens if my costume includes a weapon?
- What do I do if I experience a problem at Pensacon?
- What is parking like at Pensacon?
- Where can I get on a trolley?
- How much do the trolleys cost?
- Can I buy Pensacon merchandise?
- Where will the celebrity guests be located inside the convention?
- Do celebrities charge for autographs and photos?
- Celebrity Photo Opportunities
- Can I take photos with the celebrity guests?
- Will the celebrity guests be there every day?
- How can I volunteer?
- How can I run a panel or a special event?
- How can a local business participate?
- Do you provide tables to community organizations?
- How does a vendor apply for a booth?
- Can local artists and authors sell their work at Pensacon?
- How do I apply for a media pass?
- When will I hear back about my application?
- How do I request an interview(s)?
- What kind of accommodations will be made for members of the media?
How do I know what the Bay Center’s policies are?
What are the hours of the convention?
Pensacon has events taking place throughout the day and night beginning Friday, February 23 at 1:00 pm and ending Sunday, February 25 at 6:00 pm. Each venue will have different hours based on events taking place there. Hours per venue are as follows:
PENSACOLA BAY CENTER
[Celebrity East & West rooms, Vendor Floor, Artist Alley, Writer’s Row, gaming, special events]
Friday, February 23: 1:00 pm – 8:00 pm
Saturday, February 24: 10:00 am – 6:00 pm
Sunday, February 25: 10:00 am – 6:00 pm
PENSACOLA GRAND HOTEL
[Panels, tabletop gaming, special events]
Friday, February 23: 10:00 am – Open all night
Saturday, February 24: Open all day
Sunday, February 25: Open all day – 6:00 pm
[Celebrity panels, special events]
Friday, February 23: 1:00 pm – 10:00 pm
Saturday, February 24: 10:00 am – 10:00 pm
PENSACOLA LITTLE THEATRE
[Celebrity panels, Pensacola Short Film Festival, special events]
Friday, February 23: 1:00 pm – 10:00 pm
Saturday, February 24: 10:00 am – 10:00 pm
Sunday, February 25: 1:00 pm – 6:00 pm
[Celebrity panels, Pensacon Cosplay Contest, special events]
Saturday, February 24: 10:00 am – 10:00 pm
Sunday, February 25: 10:00 am – 6:00 pm
Other venues throughout downtown Pensacola will be used for other events and official parties, both before and during Pensacon. Consult the program book, the mobile app, and the website for more information.
How will I know what’s happening at Pensacon?
The schedule of events will be made available on the website and mobile app several weeks prior to Pensacon. The app is now available for download for iOS and Android users. Just search for Pensacon 2018!
Do you have a mobile app?
Yes. Our mobile app for Pensacon 2018 is available now on both the Apple Store and Google Play. Search for Pensacon 2018 to ensure you download the correct one. On the app, you will find all the information you need about Pensacon, including celebrity info, schedule of events, maps of venues, and much more.
How do I purchase a pass?
Either visit the “Buy Tickets” button on the website, or go to https://www.showclix.com/event/pensacon2017/listing. For more information on passes and policies, visit http://pensacon.com/passes-and-policies/.
Will passes sell out?
There is a possibility of passes selling out before the convention. We will be capping our ticket sales this year.
How much are passes? Will prices go up?
Weekend passes are currently on sale, but prices will go up January 1, 2018 and again at the door. Day passes will be available beginning January 1, 2018.
WEEKEND 3-DAY PASSES
$55.00 (Through August 31, 2017)
$65.00 (September 1, 2017 through December 31, 2017)
$75.00 (January 1, 2018 through February 21, 2018)
$80.00 (February 22, 2018 through February 25, 2018)
1-DAY WRIST BANDS
Friday – $35.00
Saturday – $45.00
Sunday – $40.00
Sales Tax not included. Additional fees may apply. 3 Day Passes bought before February 21st, 2018 and VIP passes will be available for early pickup on Thursday, February 22nd 2018 (6 pm – 8 pm) and each day of Pensacon 2018.
Will passes be available to purchase at the door?
Yes, if we do not sell out before the convention. However, there will be an increase in prices at the door for weekend passes. Please note that even though Pensacon is using a “campus approach” with multiple venues, passes are only available for pickup during the convention at the Bay Center. If you have pre-purchased a day pass, you must pick it up there before heading to any of the other venues.
When will pre-sales be cut off?
Advance tickets will stop being sold online on Wednesday, February 21, 2018.
Where and when can I pick up my pass?
Weekend passes purchased in advance can be picked up at the Pensacola Bay Center from 6:00 pm – 9:00 pm on Thursday, February 22, 2018. Day passes and weekend passes can also be picked up at the Pensacola Bay Center as early as one hour before the convention opens – Friday 12:00 pm, Saturday 9:00 am, Sunday 9:00 am. Please note that day passes cannot be picked up in advance – for example, if you purchased a Saturday pass, you can only pick this up on Saturday.
What do I need to bring to pick up my pass?
Bring the printout of your ticket from Showclix and your photo ID to claim your pass.
Can I pick up my day pass the day before?
No, day passes will only be available to pick up the day for which they are purchased.
Which venues does my pass allow entry to?
Your pass allows you access into all Pensacon-related events happening at the Pensacola Bay Center, the Pensacola Grand Hotel, the Rex Theatre, the Pensacola Little Theatre, the Saenger Theatre, and all venues hosting Official Pensacon Parties and Events downtown.
Is Friday included in my weekend pass?
Yes, Friday, Saturday, and Sunday are included in the three-day weekend passes.
Is my pass transferable to my friend or family member?
No, your pass will have your name on it and will allow access to you only.
Is Pensacon a family friendly event?
Pensacon welcomes families and attendees of all ages. Some panels and special events such as after hours parties may not be appropriate for minors, so parents please use discretion when bringing your children to select events. Sunday is designated as Family Day, and we will have special panels and activities designed for kids to enjoy. Our staff and volunteers work hard to ensure a safe, friendly, and fun environment for all.
Due to the number of attendees and the Bay Center’s safety policy, strollers are not allowed in the Bay Center on Saturday. Pensacon and the Bay Center reserves the right to deny strollers entry on other days according to attendance, space in the facility, and other factors.
For more information on the Bay Center’s policies, please refer to their website.
What is the campus approach?
Pensacon has grown too large to be confined in just the Bay Center, so we are spreading out to various venues throughout Pensacola. The Vendor Floor, Artist Alley, Writer’s Row, and celebrity signings and photo opswill take place at the Bay Center, but celebrity panels, community/fan panels, board and card games, and special events will be held at the Pensacola Grand Hotel, the Rex Theatre, the Pensacola Little Theatre, and the Saenger Theatre. All venues are within walking distance, but free trolleys will be available as well to get you around town.
Do local hotels give discounts for Pensacon?
Do I have to wear a costume to attend Pensacon?
Many of our attendees enjoy wearing costumes and spend a lot of time, effort, and money in creating their costumes (“cosplay”). However, it is absolutely not a requirement to wear a costume to attend Pensacon. Part of the fun is coming out to see how creative some of the costumes can be! And don’t forget our Cosplay Contest Saturday night at the Saenger Theatre.
What happens if my costume includes a weapon?
What do I do if I experience a problem at Pensacon?
Pensacon staff and volunteers work hard to ensure that everyone enjoys their time at the convention and is safe. Feel free to bring any problems you may have to our volunteers and they can escalate it up the chain of command as appropriate. Our Guest Services table in front of the Bay Center is available for you to visit with any concerns or issues. Our Safety Team will coordinate with venue security and onsite emergency personnel if the need arises.
We also provide Safe Havens located throughout each venue. If you are subjected to unacceptable behavior, please contact a staff member or volunteer immediately. If a staff member or volunteer is not readily available or if you feel threatened in any manner, please proceed directly to any of the Pensacon information booths, merchandise booths, ticket booths, or vendor booths identified as a Safe Haven.
For more information on Pensacon’s Mission Statement, Vision Statement, Statement of Values, and Safe Environment Policy, visit http://pensacon.com/about/statement-of-values/.
What is parking like at Pensacon?
The lot in front of the Bay Center on Alcaniz Street and the paved lot across the street are reserved for attendees with VIP passes, and the lot in the back of the Bay Center on 9th Avenue is reserved for volunteers, vendors, and media. You must have the appropriate passes to park in either lot.
The gravel lot across Alcaniz Street from the Bay Center is open for attendees. Cost is $10 with no re-entry. Parking is also available throughout the city, and while prices may vary, the typical price is also $10. Free trolleys will be running throughout the downtown area one hour prior to Pensacon’s opening on each day and will run all day and into the evening on Friday and Saturday.
Where can I get on a trolley?
Trolley will stop at the Bay Center, Pensacola Grand Hotel, Rex Theatre, Pensacola Little Theatre, and Saenger Theatre. Check the Pensacon app and program book for a detailed map of trolley stops.
How much do the trolleys cost?
Trolleys are free for all attendees, guests, staff, and volunteers of Pensacon.
Can I buy Pensacon merchandise?
Absolutely. Pensacon will have several merchandise booths at the Bay Center. They are one located on the first floor near the Gaming Room (Room A), on the third floor near the north entrance, and on the Vendor Floor. We will sell a variety of T-shirts, hoodies, and other branded merchandise. Also, you can purchase merchandise from past shows at our Online Store.
Where will the celebrity guests be located inside the convention?
Unless otherwise noted, all celebrity guests will be located on the second floor of the Pensacola Bay Center. The easiest way to get there is to follow the signs to the outside stairs on the north side of the Bay Center. For those needing access via a wheelchair or a similar accommodation, there is an elevator that can be accessed on the first and third floors on the West side, and on the third floor on the East side. Celebrities will be on be on both the east side and the west side of the second floor, designated Celebrity East and Celebrity West. If you reach the second floor via the elevator, you will need to head through the tunnel to get around to the celebrities on the other side.
Do celebrities charge for autographs and photos?
Most of the celebrity guests charge for autographs, and depending on the celebrity, they may also charge to take photos with them. Prices vary per celebrity guest. Some guests will provide prices in advance, so check their individual listings on the website and mobile app for this information.
Celebrity Photo Opportunities
On the vendor floor, Wolf Studios Photography will be set up to take professional photos of you with our celebrity guests. Please visit http://www.wolfstudiosphotography.com/celebrity-photo-ops/pensacon-2018/ for the schedule and prices, and to pre-purchase your photo ops. During the convention, photo ops can be purchased by visiting Wolf Studios Photography’s tables on the vendor floor and on both sides of the second floor (Celebrity East and Celebrity West). It is recommended that you pre-purchase desired photo ops so that you are guaranteed a spot. Photo op sales during the show are cash only.
Can I take photos with the celebrity guests?
We highly recommend that you purchase a professional photo ops with desired celebrity guests, to ensure that you get one. These are available in advance here: Wolf Studios Photography. Each professional photo op comes with an 8×10 print, and the option to purchase a digital copy. Some celebrity guests may allow selfies at their tables for a set fee, but there are no guarantees as to who will offer these. Before you attempt to take a photo with or of any celebrity, you must ask their permission.
Will the celebrity guests be there every day?
Yes. Unless otherwise noted, all celebrity guests will be at Pensacon 2018 all three days. The following guests will be at Pensacon Saturday and Sunday only due to work schedules:
- Noel Clarke
- Arthur Darvill
- Jason Isaacs
How can I volunteer?
The volunteer application can be found at http://pensacon.com/participate/volunteer-application/. It is best to volunteer as early as possible to take advantage of information that is disseminated to our volunteer crew. Training is mandatory for all volunteers.
How can I run a panel or a special event?
Pensacon encourages members of the community to volunteer to run panels with topics ranging from movies & TV, comic book, science & technology, production & performance arts, cosplay, and much more. If you have a unique idea for a panel, you may submit an application at http://pensacon.com/participate/panel-application/.
[UPDATE: Submissions are closed for 2018 but you can be placed on a waiting list. Check back this fall for 2019 submissions!]
Similarly, we are looking for experts in various fields to volunteer to run workshops, to host games, conduct demonstrations of skills, or to perform on stage. If you would like to participate in this manner, please submit a Special Activities application at http://pensacon.com/participate/special-activities-application/.
[UPDATE: Submissions are closed for 2018 but you can be placed on a waiting list. Check back this fall for 2019 submissions!].
How can a local business participate?
We welcome businesses in the downtown area to host an Official Event such as a party, themed dinner, or other activity either during the day or in the evening. Applications can be found at http://pensacon.com/2018-official-event-application/.
Pensacon also offers opportunities for businesses to become sponsors and to advertise with us. For sponsorship, go to http://pensacon.com/sponsors-and-advertising/sponsor-signup/ and for advertising visit http://pensacon.com/sponsors-and-advertising/advertising-opportunities/.
Do you provide tables to community organizations?
Pensacon offers free tables for fan groups and non-profit organizations from the community throughout the lobby of the Pensacola Grand Hotel. Space is limited. Applications for community tables can be found at http://pensacon.com/participate/community-table-application/.
How does a vendor apply for a booth?
Booths on the vendor floor are highly competitive and generally sell out quickly. They are sold out for Pensacon 2018. More information can be found at http://pensacon.com/exhibitors/vendor-application/. Keep an eye on the website and our Facebook page for when applications will be available for Pensacon 2019.
Can local artists and authors sell their work at Pensacon?
In addition to high-profile artists and authors Pensacon brings as guests, we also offer the opportunity for local artists and self-published authors to sell their artwork and books by purchasing a table at either Artist Alley or Writer’s Row. Space is sold out for 2018. For more information about Artist Alley go to http://pensacon.com/exhibitors/artist-alley-application/, and for Writer’s Row visit http://pensacon.com/exhibitors/authors-application/.
When will I hear back about my application?
Please allow 2-3 weeks for review and follow up.
How do I request an interview(s)?
Members of the media who are approved for a media pass will be notified by Kat Bishop, Director of Marketing & Communications. She will provide approved applicants with a link to request interviews. All requests will be reviewed and submitted through the proper channels, and you will be notified of your scheduled interview time and location, if granted.
What kind of accommodations will be made for members of the media?
Members of the media who wish to receive a media pass must first submit an application at http://pensacon.com/media/media-pass-request/. Approved media personnel will be provided with media passes that will allow them entry to the convention and official Pensacon events all weekend, as well as a media kit. Interviews with Pensacon guests must be approved prior to the convention by the Kat Bishop, Director of Marketing.